Shipping policy

Processing Time

Ready-to-Ship Items
Most in-stock items are processed and shipped within 1–2 business days.

Custom & Personalized Items
Processing times vary depending on the product and order size. Estimated processing times are displayed on each product page.

Shipping

Orders are shipped through trusted carriers such as USPS or UPS. Shipping costs are calculated at checkout based on your order and delivery location.

Once your order has shipped, you'll receive a tracking number by email.

Delivery Estimates

Delivery times are estimates provided by the shipping carrier and are not guaranteed. Delays caused by weather, carrier issues, holidays, or other circumstances beyond our control are not eligible for refunds.

Incorrect Shipping Addresses

Please verify your shipping address before placing your order.

Made by Mare is not responsible for orders shipped to an incorrect address provided at checkout. If an order is returned due to an incorrect address, additional shipping charges may apply to resend it.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible. We'll work with you and the shipping carrier to help resolve the issue.

Local Pickup & Delivery

If local pickup or local delivery is available for your order, those options will appear automatically during checkout based on your location.